Affordable IT Support, Consultancy & Development Services
Want experienced and affordable IT advice & support for your business?
We know that IT plays an integral part in the everyday working of your business so it is important that it works efficiently yet cost effectively. We offer our clients support in all aspects of IT deployment including purchase, installation, software development, customisation, training, support and maintenance.
We aim to reduce the hassle of administration and maintenance of your IT network, reducing the costs and keeping your systems running smoothly. We can also work with you to develop your systems to make sure they work efficiently and complement your business processes.
Have existing software programs and processes you wish to develop including Proclaim / legal case management? We can help you with that too.
Our services are available on an ad-hoc standalone basis or, alternatively, we are happy to work alongside your permanent IT staff.
Our Services Include
- Day to day user support
- Remote help desk service
- Regular / ad-hoc on site support
- Domain user management
- Email configuration
Software Development & Consultancy
- Developing workflows
- Choosing ideal software solutions
- Creating complex templates & reporting (incl. Microsoft Word & Excel)
- Customised software
- Data consolidation
- Workshop style user training
Servers & Networking
- Server, network & hardware installations
- Secure remote access configuration
- Regular server monitoring
- Day to day server and network support
- Upgrades & consultancy
Bespoke Software Development
- Client custom built database applications using Microsoft Access
Disaster Recovery Services
- Implementation of a full disaster recovery plan
- Configuration of routine backups
- Routine test restoration of backups for complete peace of mind
- Microsoft Office (Word, Outlook, Excel, PowerPoint, Access) – 2003, 2007, 2010, 2013, 2016
- Microsoft Windows – XP, Windows 7, Windows 8, Windows 10
- Basic Mac OSX
Proclaim & Legal Case Management Development
- Software development services primarily for Proclaim, MatterSphere and Civica Legal
- Customised reporting (including SQL reports)
- Developing workflows
- Customising case/matter management/linked actions
- Extended data and customising screens
- Precedent creation
- User management
- Proclaim XML export/import setup
- Proclaim batch reporting
- Recommendations for the best hardware/software solutions to suit your needs
- Established relationships with hardware/software suppliers
We have outsourced our IT management by engaging the services of Network Management Solutions since 2011. They provide an efficient, reliable and cost effective solution and work well with our staff to deal with any immediate on site queries. We predominantly deal with Keith who is always calm and reliable. Keith has a realistic and common sense approach to everyday problems that are encountered within the workplace. No problem is ever too big or small. Network Management Solutions provide excellent day to day support, are proactive and are always contactable. They keep us up to date with market changes and assist us in managing necessary and effective improvements. They provide an excellent service.
We have had a connection with them for some 20 years and always received a first class service which is both flexible and cost effective.
We cannot recommend them too highly.
Their delivery is always quick , efficient and flexible. They are an extremely cost effective solution which I would highly recommend to any business looking to outsource their IT.